Silk Policy
Cancellations
We understand your appointment may need rescheduling, but we do require 24 hours’ notice. Please understand no shows or same day cancellations will require a 50% rebooking fee to secure your next appointment.
Deposits
Due to frequent no shows and last minute cancellations, please understand we now require $50 deposits for services over $100 services at time of booking.
50% deposits are required for the following services; permanent straightening, keratine smoothing, hair extensions, cosmetic tattooing, facials, massage and wedding bookings. This will guarantee your booking with your preferred time.
Silk Etiquette
For our luxury skin and body services please arrive at least 10 minutes before your scheduled appointment to ensure our consultation and full treatment session. please remember this is our quiet area and we ask that your mobile phones are switched off.
Spray Tans
Please remember to loofah before your spray tan, wear loose clothing, and bring a pair of thongs.
Lashes
Please remember to arrive with clean, makeup free lashes.
Waxing
Please remember exfoliated skin is recommended for ultimate results.
Prices effective from October 2021 are subject to change without notice.